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Budapest

Budapest

    IT Operations Coordinator

    Leírás

    Are you studying IT and looking to gain hands-on experience in a fast-growing international environment? Join our Partner and develop your IT operations skills while also contributing to innovative projects in drone technology!

    🏢 Our Partner supports clients with regulatory and compliance strategies and implementations, acting as a digital outsourced regulatory department. Their work focuses on emerging technologies in crewed and uncrewed aviation, advanced air mobility and U-space, providing services such as regulatory strategies, UAS and USSP certification, design verification, SORA approvals and CE marking.

    💻 Responsibilities:
    🔹 Coordinate routine IT operational tasks, including system checks, updates and user support workflows
    🔹 Assist with managing IT service requests and tracking progress through ticketing systems
    🔹 Maintain IT operations documentation, procedures, inventories and knowledge base articles
    🔹 Help ensure compliance with IT policies and best practices
    🔹 Support user onboarding and offboarding, including account setup, hardware distribution and orientation coordination
    🔹 Manage user access controls in accordance with company policies
    🔹 Act as a liaison between users and technical teams to support the resolution of IT issues
    🔹 Track and maintain user records and asset assignments
    🔹 Serve as the first point of contact for IT-related inquiries and issues
    🔹 Troubleshoot hardware, software and network problems
    🔹 Provide remote and in-person IT support
    🔹 Document support tickets and solutions in the knowledge base
    🔹 Deploy, configure and maintain company software applications
    🔹 Troubleshoot software issues and implement solutions
    🔹 Create and maintain documentation for software configurations
    🔹 Assist with software license management

    ✅ Requirements:
    🔸 Bachelor’s degree in IT, Computer Science or a related field, or being in the final year of relevant university studies
    🔸 C1 or native-level English proficiency
    🔸 1–2 years of experience in IT support or operations
    🔸 Good knowledge of Linux, macOS and Windows operating systems
    🔸 Knowledge of user account management, admin privileges and system administration
    🔸 Familiarity with IT infrastructure concepts
    🔸 Understanding of IT security best practices, troubleshooting and system operations
    🔸 Strong problem-solving and analytical skills, including the ability to work under pressure
    🔸 Proactive mindset and ability to identify and address issues
    🔸 Excellent customer service and communication skills
    🔸 Interest in Cloud Infrastructure and AI
    🔸 Positive attitude, willingness to learn and a strong sense of responsibility and teamwork
    🔸 Ability to work effectively in a small team and startup environment

    ⭐ Advantages:
    ☁️ Experience with cloud platforms such as Azure or AWS
    🐍 Knowledge of scripting languages such as PowerShell, Bash or Python
    ⚙️ Familiarity with DevOps tools and practices
    🎫 Experience with ticketing systems
    🤖 Good understanding of IT automation

    🎁 What our Partner offers:
    🌍 International work environment
    🚀 Fast-growing consulting environment with a strong network of partners
    📈 Career development and advancement opportunities
    🤝 Supportive and collaborative work environment
    🏕️ Team-building working-away weeks twice a year
    💻 MacBook for work
    💰 Competitive salary

    🕒 Working hours:
    ⏰ Minimum 20 hours/week, ideally 40 hours/week
    📅 Planned start date: 2026.10.05.

    ❗ How to apply:
    1️⃣ Register on Schönherz.hu
    2️⃣ Fill in a CV on Schönherz.hu

    *If you are over 25 years of age, 15% of your gross salary will be deducted from your PIT. If you are under 25 years old, you will be exempt from PIT, so you can consider your gross salary as net, up to the average wage in the national economy, which is HUF 715,765 per month.

    Szükséges nyelvtudás

    Fluent English

    Heti óraszám

    20 - 40 óra

    Munkavégzés helye

    Budapest District IX.

    Fizetés

    Gross 3500 Ft/hour*