💼 BlackRock is one of the world’s leading providers of investment, advisory and risk management solutions. We are a fiduciary to our clients. We’re investing for the future on behalf of our clients, inspiring our employees, and supporting our local communities.Tasks:🔵 Ensure timely and accurate responses to high volume service activities for both internal and external clients🔵 Evaluate processes and procedures for inefficiencies, make and implement recommendations for improvement🔵 Be motivated to achieve or outperform on service-level agreements and client expectations🔵 Embrace the use of technology and digital tools to deliver the highest level of service🔵 Aim to achieve excellent results in client satisfaction surveys and work closely with other team members to achieve overall strategic business objectives🔵 Build relationships and collaborate closely with internal partners to ensure a seamless delivery of service🔵 Handle client concerns in a timely and sensitive manner and in accordance with internal procedures🔵 Facilitate the diagnosis of complex client service issues, identify the source of service deficiencies and own their resolutionRequirements:📒 Ongoing university studies in Econimics or Business IT📒 Excellent working knowledge of MS Office, including Outlook, Word, Excel and PowerPoint 📒 An interest in asset management and a desire to learn📒 Fluent English in read, speak and write📒 English CV without logoA passion for serving clients by being responsive and empathetic 📒 A knack for breaking down inefficiencies and building things back up –but better 📒 Strong interpersonal and relationship-building skills 📒 Excellent written and oral communication skills, and comfort in working closely with clients and colleagues at all levels 📒 Excellent attention to detail and analytical skills with a slant toward problem solving 📒 A high degree of emotional ownership over your work 📒 Strong planning and organizational skills with the ability to manage priorities to meet deadlines⏰ Working hours: Flexible, between 09:00-17:30, 4 days office 1 day Home Office❗ How to apply:1️⃣ Register on Schönherz.hu2️⃣ Send us your english CV with a photo to the hr@schonherz.hu e-mail adress!* If you are over 25 years of age, 15% of your gross salary will be deducted from your PIT. If you are under 25 years old, you will be exempt from PIT, so you can consider your gross salary as net, up to the average wage in the national economy, which is HUF 656,785 per month.
Szükséges nyelvtudás
Fluent English in read, speak and write
Kiválasztásnál előnyt jelent
🔵 PowerBI, Python, SQL knowledge or experience is a plus 🔵 Experience is investment or asset management is a plus